How can I make changes to a badge after it has been published?

Find out more about editing published badges.

Please do not use the Badge Zone to edit published badges. The Badge Zone does not communicate with the destination issuing platform after publishing, so any changes you make will not feed through.

Once your badge has been published, you will need a member of the Badge Nation team to make any changes. This will be carried out to the live badge on its destination issuing platform.

Considerations:

Any amendments made to a badge will also appear on the profiles of earners who have already been issued with that badge, so you should only consider making changes that will remain relevant for previous earners.

If the changes you need to make are more drastic such as a change in the activity name, delivery / assessment method, outcomes, or content, you may like to consider writing a new badge.

How to request changes:

If your badge has not yet been issued to earners, or you are happy that the changes will remain relevant for previous earners, you can request changes to any of your published badges by completing a customer support request.

1. Visit our customer support form.

2. Select "Change a published badge (Credly/Navigatr/OBF)". 

3. Enter the badge title, URL, and provide us with any information you can about what needs to change.

We will then review your request and either make the changes or get in touch for more information.

Access our customer support form here.